Privacy Policy
The following is the Privacy Policy governing your use of our (website/app) electronic services. It applies to any information we provide or collect through the website and/or any of its applications, including the website's mobile phone and tablet applications, or any other application on any social media site or other website. We care about the confidentiality of your information and place it at the top of our priorities to ensure the security and confidentiality of the data you provide to us.
1. Information We Collect
In general: we receive and store any information you enter on our website/app or provide to us in any other way, including data that can be used to identify you ("Personal Data"), such as your first and last name, phone number, postal and email addresses, and data used to determine your location ("Location Data"). We may also request data about your preferences and certain other necessary data, particularly from merchants. Generally, most of the information we request from you is necessary to register as a member, merchant or advertiser on the website/app, to participate in a survey, contest or prize draw, to ask you a question, or to initiate other transactions on our website/app.
From time to time, we may also lawfully obtain personal and non-personal data about you from our affiliated entities, our partners and other independent third-party sources, and add it to our account information. Examples of information we may receive include: data on goods purchased through the website/app, places visited, and contributions you make.
We also automatically collect certain information from your device when you visit our website/app. For example, we collect your IP address, browser type (such as Firefox, Safari or Internet Explorer), and the website from which you were referred. We may also collect information about your online activity, such as products and services viewed and purchases made. Our purpose in collecting this automatic information is to help us personalize your experience of the website/app and to prevent fraud and manipulation.
2. Social Media
If you use any social features on our website/app, or otherwise through a social media service provider, we may access your information through that social media service provider in accordance with its policies. For example, we may offer you the option to register on our website/app through a feature that links your account with your Facebook/Twitter/Google account, allowing you to register using your Facebook/Twitter/Google account details without having to enter them manually on our website/app. When you use a social media feature and choose to add it to your social media account, we may access information such as your name, profile picture, gender, date of birth, email address, the country and city, governorate or province in which you live, and any other information you have chosen to make available.
Depending on your and your friends' privacy settings, we may be able to access information you provide to social media service providers about your location ("Location Data") in order to provide you with relevant content. Please note that Location Data may be shared with your friends on the social media site in accordance with the privacy settings available on that site. We may also receive information from social media service providers about your use of our website/app as operated on their site.
3. How We Use Your Data
We may obtain specific information about you (such as the credit card holder's name, credit card number and expiry date), as well as the account number and the name of the bank or financial institution through which payment for an advertising campaign or subscription to our services was made, in order for you to obtain the services we provide on our website/app.
We use information about you for general purposes that enable us to provide the products and services you request; send notifications related to your interests; communicate with you generally; respond to your inquiries and comments; measure your interest in the products and services offered on our website/app and record your satisfaction with their quality so we can continuously improve them; notify you of special offers and products or services that may interest you; personalize your experience of our website/app; reward you under any rewards or customer appreciation program; encourage you to provide us with information, for example through surveys; resolve disputes, collect fees, or troubleshoot problems; prevent potentially illegal or prohibited activities; enforce our terms of use; and for other purposes that have been or will be explained to you.
4. Email Notifications
We would like to keep you up to date with everything new on our website/app and through our mobile applications. One way of doing this is to send you emails containing information that may interest you, if you have agreed to receive marketing emails. When sending marketing emails, we will comply with publicly available unsubscribe lists wherever legally required, and you will be given the option to opt out of receiving these emails in any email we send you.
5. Parties With Whom We May Share Your Data
- Service suppliers: please note that these suppliers may contact you when necessary to obtain additional information about you or to respond to a comment you made. We share comments with suppliers anonymously and will not share the names or contact details of those who left the comments unless they explicitly ask us to do so. We are not responsible for parties that may infer your identity from the content of your submission and contact you directly.
- Any other service providers that provide services on our behalf, such as business analytics, customer service, marketing, survey distribution, contest programs, and fraud prevention. We may also authorize other service providers, where necessary, to collect information on our behalf, including operating features on our website/app or facilitating the delivery of online advertisements tailored to your interests. Other service providers may collect information, and may do so only where necessary to perform their functions; they will not be permitted to share or use the information for any other purpose, and they are required to follow the same data security practices that we follow. Please note that these other service providers may be located in countries that do not offer a level of personal data protection equivalent to that in your country of residence; however, we strive to protect all personal data we collect from you in accordance with strict data protection standards.
- Business partners: those with whom we offer products or services jointly, or whose products or services we may display on our website/app. We may share information about you, including your personal data, with these partners. Please note that we do not control the privacy practices of these business partners.
- Websites that refer you to our website/app: if you were referred to our website/app from another website (for example, through a link you clicked on another site that directed you here), we may share some information about you with the referring website. You should review the privacy policies of any website that refers you to us.
- Social media service providers: when you access certain social media features through our website/app, you share your information with the social media service provider, such as Facebook/Twitter/Google, and the information you share will be subject to their privacy policies (including that we may access this information through the social media service provider). You may be able to modify your privacy settings on these social media sites, so please review the privacy policy of the relevant social media site for more information. If you link your account on our website/app with a social media service, for example through the "Connect with Facebook/Twitter/Google" feature, we will provide the social media site with information about your use of our website, such as the points balance you have earned on our website/app and the ratings you have posted on our website/app, and this information may be published on the social media provider's sites or services. The information available on the social media site will relate to the social media account linked to your account on our website/app, and you can choose to disable the automatic posting of such information by the social media site by editing your privacy settings on that site. We will not share your account number or your information on our website/app with social media sites. If you link your account on our website/app with a social media account, we may share your username and profile picture from the social media site with other members of our website/app. You can choose to disable this sharing by editing the privacy settings on the social media site.
- To respond to a subpoena, court order or any other legal process; to establish or exercise our legal rights; to defend ourselves against any legal claims; or in the event of any other legal requirement. In such cases, we reserve the full right to waive any objection or right available to us.
- When we believe it is necessary to investigate, prevent or take legal action regarding any illegal or suspicious activities; to protect and defend the rights, property and safety of our company, our website or our applications, our customers or others; or in connection with our terms of service and other agreements.
- In connection with any corporate transaction, such as the liquidation or sale of a subsidiary, an acquisition, merger, sale of assets, mortgage, or when obtaining loans and credit facilities, as well as in the event of the company's bankruptcy.
In all other cases, including those described above, you authorize us to share personal information about you with other parties. We may also share general or anonymized information about you with other parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors to our website/app; this information does not contain any personal information and is used to develop content and services that we hope will be relevant to your interests.
6. How to Access and/or Correct Your Data
When you provide your personal information to us on this website/app, you agree that we may retain this information. We may continue to process account-related information to fulfill the legitimate purposes of our business and our legal and regulatory obligations, as well as for record-keeping and analytics purposes. We apply strict technical standards to prevent unauthorized access to your account information. If you do not wish to open an account with us, or if you wish to contact us regarding any personal information not visible in your account, you can ask us to access, delete or modify the information we hold about you by contacting us by email. You may also contact us by email at the address below to request an explanation of how we handle your information, or to withdraw the consent to processing your information that you gave when accepting the Privacy Policy.
7. Your Choices Regarding the Collection and Use of Your Data
- As mentioned above, you may choose not to provide us with any information by not registering on our website/app.
- You can also add or update information and close your account.
- When you register on the website/app, you will be given the option to receive emails from us about offers, as well as messages about products and services offered by other parties. Once registered, you can change your choice at any time by logging into your account. Whether or not you register, we reserve the right to send you communications including service announcements and administrative messages relating to your account or transactions, without offering you the opportunity to opt out of receiving them.
8. Cookies and Other Technologies
Cookies are small text files placed on your device when you visit almost any website. Cookies do not identify you personally and do not harm your device. They are used by the websites you visit to improve the user experience of the website/app; they also provide us with analytics that help us improve our website/app in general, and help collect information about offers that interest you so that related advertisements are shown to you.
For example, we use cookies on our website to allow you to log in without having to type your name every time. Other cookies help us understand what you are and are not interested in on our website/app, so that we can provide the most relevant and useful features the next time you visit. We and some of our partners also use cookies on our website/app to measure the effectiveness of advertising on the site and how visitors use the site.
9. Use of Our Mobile and Tablet Applications ("Smart Device Apps")
When you use our app on smart devices, we collect and use information about you in the same way and for the same purposes as when you use our website/app. In addition, we use certain other information that we collect automatically when you use our smart device apps, in particular the following:
- We collect information about how the app you access and use is working. This allows us to identify which aspects of the app matter to our customers so that we can continuously refine and improve it. However, the information we collect for this purpose does not enable us to identify you directly. The app also sends a "unique device identifier", which is a string of numbers or letters unique to your device. We use this only the first time the app is opened, to confirm to marketing networks the number of downloads resulting from clicks on their advertisements and other marketing tools.
- When you use the "search for your interests near your current location" feature in the app, we use information about your current location — obtained from your phone using geolocation and similar technologies — to show you what is near you. We will not collect location information unless you explicitly tap the "search near your location" feature, and you can turn off location collection at any time by changing the settings on your device.
- The app also sends us error report information if the app crashes or stops working. This allows us to investigate the error and improve the stability of future versions of the app. The app sends us information about the device type, its version, the unique device identifier, the time the error occurred, the feature being used at the time, and the state of the app when the error occurred; all of this information is included in the error reports we receive. We do not use this information for any purpose other than investigating and fixing the error. You can always control the type of information the app can send us by changing the app's settings or your mobile device's settings. You can also delete the app from your device entirely.
10. Protecting Your Data
Rest assured that when you use our website/app, we are committed to protecting the information we collect. Although no website or mobile application can guarantee complete security, we have implemented appropriate administrative, technical and physical security measures to help protect the personal information you have provided to us. For example, only authorized employees are granted access to your personal information, and they may do so only for authorized business purposes. In addition, we use secure technical means when transmitting your sensitive personal information between your system and ours, and we use protection software and intrusion detection systems to help prevent unauthorized persons from accessing your information.
11. Children's Privacy
This website/app is intended for the general public; however, our website/app does not contain services specifically directed at children. If we learn with certainty that a child under the age of 21 has provided us with any personal information without the consent of their parent or guardian, we will delete that information immediately.
12. Other Links
If any part of this website/app refers you to other websites, those websites are not governed by our Privacy Policy. We recommend that you review the privacy statements published on those websites to understand the procedures they use to collect, use and disclose personal information.
13. Transfer of Personal Data Outside Your Country
Please bear in mind that all or some of your information may be transferred to, stored in, or processed in another country. The data protection law in that country may differ from the law of your country, but rest assured that we take the necessary measures to ensure your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and to the other parties with whom we share information, as described earlier in this policy.
14. Changes to This Privacy Policy
We may update this Privacy Policy in the future, and we will notify you of changes to the Privacy Policy by sending a notice to the email address you provided to us, or by posting a prominent notice on our website/app. Your continued use of the services after any changes to this policy are announced constitutes your acceptance of those changes.
15. Contact Us
If you have any questions or inquiries about any material appearing on the website/app, please let us know through customer service. If you have any questions about the Terms and Conditions or the Privacy Policy, please contact us by email at: [email protected]. Thank you for visiting the website/app and for reviewing and agreeing to these Terms and Conditions.
